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COVID-19 (Coronavirus) Information

IMPORTANT INFORMATION
– OUR CLINIC POLICY FOR CORONA VIRUS – COVID-19

Updated 9:44am 16th February 2022 – updates will be made as changes occur.

CHANGES FROM 7th FEBRUARY 2022 – Click here for more information.

In compliance with QLD Health directives:

    Both fully vaccinated and unvaccinated people will be able to access essential services and activities, which includes veterinary services. It is not required for you to show your vaccination passport to staff upon entering.
    HOWEVER:
  • We still PRACTICING SOCIAL DISTANCING and MASKS ARE REQUIRED TO BE WORN unless you have a medical or other exemption.
    While we see one patient, we ask your family to please remain OUTSIDE the clinic until asked to enter. Preferably, in your car, or our shaded lawn areas. Please call if you would like to confirm if we are running on time with appointments. We also ask that you please do not crowd around the door if you see people inside. Masks will be provided if you do not have one.
  • We are NO LONGER USING the QLD Check-in app. However, if you or your family have become sick with Covid-19 around the time of visiting our clinic, we appreciate you letting us know so our team can take precautions for the rest of our clients and staff!
  • We are asking anyone who has respiratory (cold/flu) symptoms, been interstate, traveled overseas recently, are waiting on a COVID test result or had known contact with a person diagnosed with COVID-19 to STAY AT HOME AND CALL FOR ADVICE. We may need to conduct the consult over the phone and can organise a safe collection/payment remotely. This helps our staff stay as healthy as we can and avoids putting us in the situation of too many sick staff to run the practice! Please let us know if you have cold/flu symptoms or any of the above.

    • We recommend all our clients:

    • PLEASE CALL AHEAD BEFORE COMING IN. Please give us a ring on (07) 3814 4888. Remember to bring a mask!
    • If you have been overseas, in contact with anyone in self-isolation waiting for results on a COVID-19 test, or have/know anyone who has been tested positive, please remain at home. Please let us know ahead of time so we can take special precautions.
    • If you are at risk or concerned about coming in, please remain in your car, and call us to let us know you are here.
    • We encourage everyone to use EFTPOS facilities rather than cash. We will still take cash payments at this time.

     

    Please call us if you would like to discuss anything or have any questions. We will do our best to help!

    We are in this together, and together we will get through. Good health!

    Click here for our FULL information page.